I click on the hashtag – I see the others in that group – then when I tweet a response and include the #hashtag – it doesn’t appear. They don’t know that I’m there trying to get involved in the conversation!!! What am I doing wrong?

The main Tweetdeck site has a Features page that has a listing of all the icons and what they stand for. Each item in the list is a link to more information. Also, if you click the question mark icon at the top right in the Tweetdeck program, it takes you to the support site. There is a series of articles intended for beginners there. I haven’t had time to look them over. Strangely enough, I could find no mention of the videos that are on the Welcome screen at the support site.

Truthfully, the way I learned Tweetdeck was to hover my mouse cursor over various things to see what the tool tip said, and then I just tried stuff out. Is there something specific you want to do that you can’t figure out how to do?

I made the original tutorial for a client, and even while I was making it Tweetdeck upgraded and the interface changed slightly. It took me a lot of time to make that tutorial because of all the screen shots and I’m not sure I want to make that investment of time again.

If you still feel intimidated after checking out the videos and the help articles, you can hire me to walk you through it. There is software available that will enable me to look at your computer screen and use your mouse to point things out to you. Combine that with a phone or Skype call, and it is almost as good as my being there. (About the only thing I can’t do is pat you on the back when you get it.)